My Experience with Vodacom

I had a Vodacom contract where I was paying for data. After four years, I discovered that Vodacom had also been charging me for an insurance policy that I never agreed to and never authorised. I never signed up for any data or device insurance. When I recently decided to cancel my contract because I no longer wanted anything to do with Vodacom, the situation became worse. Instead of cancelling my contract, Vodacom put me onto another contract without my knowledge or consent. Now they are demanding payment for something I did not request, did not agree to, and do not recognise. I am making this public because this is unfair and unacceptable. I will continue to speak out until this contract is properly cancelled. I will not pay for services or contracts that I did not knowingly take out.