MJ
Mlodawski J

1 reviews | Active since Aug 2020

24 May 2022, 11:12

MY EXPERIENCE WITH VODACOM CUSTOMER SERVICE

1 I had very bad experience with Vodacom customer service 2 My SIM was conned and had ***** on my bank account 3 I had to change my number and I was charged fee which I think is not acceptable as I had to change due to *****. 4 Poor communication with customer service 5 My account is red flagged so I can't access on line my account and register 6 Numerous phone call to customer service with no success 7 NO REPLAY FROM ***** DISPUTE DEPARTMENT

0
Replies (1)
Vodacom
Vodacom's reply24 May 2022, 12:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team