MJ
Mlodawski J
1 reviews | Active since Aug 2020
24 May 2022, 11:12
MY EXPERIENCE WITH VODACOM CUSTOMER SERVICE
1 I had very bad experience with Vodacom customer service 2 My SIM was conned and had ***** on my bank account 3 I had to change my number and I was charged fee which I think is not acceptable as I had to change due to *****. 4 Poor communication with customer service 5 My account is red flagged so I can't access on line my account and register 6 Numerous phone call to customer service with no success 7 NO REPLAY FROM ***** DISPUTE DEPARTMENT
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Replies (1)Vodacom's replyOfficial
24 May 2022, 12:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 May 2022, 12:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
