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Charl S

1 reviews | Active since Feb 2021

07 Feb 2025, 22:39

my dear vodacom

My dear Vodacom. So my fiber issues from 6th January up intil 7th February, ywo payments of R 899.00 , is still not resolved. My complaint is sitting at senior management. Your slt has trued to action this even they failed. So. Ill get intouch with Tando again and then as by my right according to ICASA, he will escalate my matter to the CEO of Vodacom. Thank u dor nothing. U are in brige of contract and u all have a job u do not dereve. U ARE ALL INCOMPETANT. THANK U.

0
Replies (5)
Vodacom
Vodacom's reply09 Feb 2025, 10:21
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

CS
Charl S's update09 Feb 2025, 19:48
Reviewer Update
My dear vodacom. So , senior management can not reseve my issue. I will now request to escalte my issues to the CEO of Vodacom. So that he can understand if i give him detailed info. And yes. All of your names awell. Im tired now and broke beacause of uour incompetance.Thank u.
CS
Charl S's update09 Feb 2025, 19:49
Reviewer Update
U cannot assit me. I WANT TO SPEAK TO THE CEO OF VODACOM.
CS
Charl S's update09 Feb 2025, 19:59
Reviewer Update
AU think ill never reach the CEO vodacom. I AN NOT LETTING ANY ONE THAT DID NOT ASSIT ME OFF THE HOOCK. U WILL SEE MY DEAR VODACOM SA.
Vodacom
Vodacom's reply09 Feb 2025, 20:04
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team