MN
Marisa N
1 reviews | Active since Dec 2015
19 Dec 2015, 19:14
My data dissipears within 5mins
I spent almost R200 in less than 5 hours on data and it just depleted within seconds after purchased! and my phone shows i used 112mb in total on all my apps. Where does my data go? Dayligt *******! I want an explanation on my data depletion. Had to turn my phone off cant receive anything unless im on wofi cause it just eats my data. I only sent 3 whatsapps and 50mb was depleted. I have screen grabs and account proof about the amount of times ive had to buy datat in less than 5 hours, my backround app refresh is off and phone was lying in ky bag and datat flew without me even using my phone. Absolutely ridiculous
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
21 Dec 2015, 07:37Hello Miesa19935,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply21 Dec 2015, 07:37
Official
Hello Miesa19935,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
