MT
Mpho T

1 reviews | Active since May 2021

31 Oct 2023, 13:52

My credit score is affected due to incorrect Vodacom missing payments

Im T****havhane Mpho I opened an acc with Vodacom 2016 I close account, they did not close it they handed me to lawyers but it was their faulty I kept on phoning Vodacom with no help until I report the matter to hellopeter and thanks to Hellow Peter because Vodacom sort out the matter immediately

But no my frustration is when I check my score is still showing the missing payments with Vodacom can Vodacom please Remove that as it affecting my credit score

0
Replies (1)
Vodacom
Vodacom's reply31 Oct 2023, 14:00
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team