MT
Mpho T
1 reviews | Active since May 2021
31 Oct 2023, 13:52
My credit score is affected due to incorrect Vodacom missing payments
Im T****havhane Mpho I opened an acc with Vodacom 2016 I close account, they did not close it they handed me to lawyers but it was their faulty I kept on phoning Vodacom with no help until I report the matter to hellopeter and thanks to Hellow Peter because Vodacom sort out the matter immediately
But no my frustration is when I check my score is still showing the missing payments with Vodacom can Vodacom please Remove that as it affecting my credit score
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Replies (1)Vodacom's replyOfficial
31 Oct 2023, 14:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Oct 2023, 14:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
