ZM
Zusakhe M

1 reviews | Active since Jan 2018

10 Jan 2018, 17:26

my contract was supposed to be cancelled at 30 November 2017.

My contract was supposed to end on 30 Nov 2017. I settled October the previous month bill. they agreed to cancel the contract at end of November. I was billed for November again I paid that bill and reminded the call center consultant to cancel the account .That was never done to date. I need your help because I am currently un employed that is why I arranged prior.

0
Replies (1)
Vodacom
Vodacom's reply11 Jan 2018, 06:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team