CP
Charlton P
1 reviews | Active since Aug 2016
29 Jan 2023, 08:33
My contract was moved to prepaid but they still demand money from me.
I had a Vodacom contract I canceled last year October. I received confirmation it was switched to prepaid. I knew they will try and ***** from me so I stopped the debit order. Now I received a notice I am in arrears. Do not do business with Vodacom. I should have stuck to MTN.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
29 Jan 2023, 10:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jan 2023, 10:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CP
Charlton P's updateReviewer Update
30 Jan 2023, 11:29I tried interacting with you via facebook messenger but the person refused to help me as I could not remember my account number despite me given the cell number and my ID number
CP
Charlton P's update30 Jan 2023, 11:29
Reviewer Update
I tried interacting with you via facebook messenger but the person refused to help me as I could not remember my account number despite me given the cell number and my ID number
Vodacom's replyOfficial
30 Jan 2023, 15:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jan 2023, 15:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CP
Charlton P's updateReviewer Update
30 Jan 2023, 16:08Yeah right. No one even bothered to call.
CP
Charlton P's update30 Jan 2023, 16:08
Reviewer Update
Yeah right. No one even bothered to call.
CP
Charlton P's updateReviewer Update
31 Jan 2023, 11:34Seems if I want anything to be done about this is to start blasting your social media pages and linkedin
CP
Charlton P's update31 Jan 2023, 11:34
Reviewer Update
Seems if I want anything to be done about this is to start blasting your social media pages and linkedin