My contract expires this month and I have been trying to cancel it

Item: Vodacom
Rating: 1
Author: Grace M

My contract expires this month and I have been trying to cancel it.i have been trying to call and nobody picks up the calls .it's very frustrating that a company like Vodacom has such poor customer service.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

11 Aug 2022, 08:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply11 Aug 2022, 08:26

Official