My contact number is *** Envor Pietersen .Alternative number is *** or ***

I had very very bad experience with vodacom firstly there was ***** done on my sim more then 2 years ago after several calls it was sorted as a result of that they flagged my number. My child misplaced my sim card. It took me almost a year to do a sim swop,not even a team leader could help me. Several mails was send to customer care nobody came back to me. I was send back and forth from shop to call centre .Eventually I had to call and a lady Nombulelo helped me very nicely and another gentleman forgot his name,only to find out that there was no airtime on my sim.I was asked that some web services took my air time. I have a 2 year contract and cannot wait for June to cancel my contract. I have never received such poor appalling,********** service.they have escalated it to some institution to some how compensate me and the person was going to contact me but to no avail.They really need to step up in this day and age, you can't have service like this with all the competition around .