SR
Simone R

1 reviews | Active since Jan 2014

09 Sept 2025, 11:47

My Contact Cancelled 2 Months Ago and I just received A Bill - Terrible dishonest service

Vodacom you are trying to get my name blacklisted. I cancelled my contract 2 months ago. It took me 4 months to cancel because contact centre either does not know what they doing or are being dishonest. When I rep**** to the email the invoice was sent. Gave me a bit. Bot told to add number, says it's invalid. Spoke to Vodacom on Facebook. Now they are ignoring me. This is the worst service ever. You can't do this to people. I asked for an email numerous times but still nothing.

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2025, 14:29
Official
 Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards, 
Vodacom Consumer Website Team