SR
Simone R
1 reviews | Active since Jan 2014
09 Sept 2025, 11:47
My Contact Cancelled 2 Months Ago and I just received A Bill - Terrible dishonest service
Vodacom you are trying to get my name blacklisted. I cancelled my contract 2 months ago. It took me 4 months to cancel because contact centre either does not know what they doing or are being dishonest. When I rep**** to the email the invoice was sent. Gave me a bit. Bot told to add number, says it's invalid. Spoke to Vodacom on Facebook. Now they are ignoring me. This is the worst service ever. You can't do this to people. I asked for an email numerous times but still nothing.
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Replies (1)Vodacom's replyOfficial
09 Sept 2025, 14:29 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply09 Sept 2025, 14:29
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
