My compliments to Vodacom staff and management.

I called 135 this morning to ask about sim activation. The lady that received the call was absolutely professional and friendly. The call got disconnected by accident and she called me right back. That is good service. The advice she gave me was spot on and very useful. I am truly impressed.

I also received a call from management regarding an earlier review. We had a short discussion on service delivery. I told him that in general I have no problem with the personnel that helped me but the system or method of operating needed serious attention. He told me that they will look into that. I am really thankful that they care enough to follow up on a grievance. That is why I have been a loyal Vodacom customer for many years. Keep up the good work and keep working on making the system work smoother.