V(MS
Vuyokazi ( Miss) Sixesha
1 reviews | Active since Jun 2012
24 Apr 2020, 19:37
My complaint being ignored !!!!
Vodacom had given me data advance twice which without my consent and do not need the advance data as I have quite enough data ( 20gig and 2 gig for my mobile and unlimited for my house ). I phoned them about this and they promised to look at this. It’s been three weeks now still no feedback. Now I just bought someone airtime R55 and R19 deducted from that. Really !!!!!! So pathetic
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Vodacom's replyOfficial
25 Apr 2020, 11:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2020, 11:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team