NM
Nokwanda M

1 reviews | Active since Aug 2015

12 Aug 2015, 20:06

my cellular phone was s****ped without my knowledg

I sent my phone in for repairs, and when I went to go and collect it ,they told me they s****ped it because it had been there too long,I was not told anything about any time limit,and I had given them 2 of my contacts but they didn't bother to call me and tell me that my cellular phone was being s****ped ,the worst thing is it had a minor problem that could have been fixed else where (the charging port was broken) .The phone was barely 6 months old

0
Replies (1)
Vodacom
Vodacom's reply17 Aug 2015, 10:19
Official
Hello Nokwanda Mpanza ,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Kind Regards
WM