IB
Ishmael B

1 reviews | Active since Jun 2016

05 Feb 2018, 17:15

My cell number still doesnt work (Poor Service)

My number still doesnt work despite being promised that the number will work. I was given a reference number (EC-1J31-3P928N) but nothing has changed. Based on my experience with Vodacom, I will not recommend Vodacom to anyone. I will also port my number but I need to recover my airtime first. Vodacom has poor service. It is a ******* network company.

0
Replies (1)
Vodacom
Vodacom's reply06 Feb 2018, 06:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team