LK
Leanne K

1 reviews | Active since Mar 2016

11 Mar 2016, 13:46

\MY CELL NUMBER\""

BECAREFUL WHEN YOU RESPOND 'YES\ TO AN SMS ON YOUR PHONE<br> I must express my disappointed by now posting something on Hello Peter and Face Book about Vodacom (well you assume its them because that is where my sim card was bought from in Decebmer 2014) Firstly what happened to customer confidentiallity that allows these stores to randomly get hold of numbers and send sms's - i dont have accounts with them either!!!)<br> An SMS was sent to my phone about getting free air time per month i responded YES assuming it was Vodacom. My phone got stollen and hence i needed to retain my number as this is what is stated on my Company Letterheads / Business cards and all my clients have this as my contact details only to get told by Vodacom the number belongs to Jets/Edgars and i now have to get a letter from them to release it. Why should i have to do that I BOUGHT MY SIM CARD FROM VODACOM STORE NOT THEM. They should not be allowing other stores to obtain private/business numbers. I also purchased two sim cards and paid for them for this purpose and are of no use to me now!!! STILL WAITING FOR FEEDBACK:-("

0
Replies (1)
Vodacom
Vodacom's reply12 Mar 2016, 08:47
Official
Hello kershaw,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,