NM
Nonkoliso M
1 reviews | Active since Dec 2018
01 Jul 2020, 09:12
My cancelled contract is still being debited
This company is so useless and rips people off. I cancelled my data contract when it's period came to an end beginning of May 2020, it's now July and they are still charging me. What else do I need to do before they stop debiting my account!!!! Do I need to do a protest? I am never taking any contracts with this company ever again!
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Vodacom's replyOfficial
01 Jul 2020, 10:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2020, 10:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team