1 reviews | Active since Jul 2012
My banking details not updated on time!!
<p>Good day</p> <p>I am so irritated and annoyed with Vodacom service.I changed my baking details in march already,to this date Vodacom has not updtaed my info.I now have to struggle using my phone because my line is blocked due to them not debiting on the agreed time.I call them almost every week to ask for my line to be reconnected.The last time i was told it was IN ARREARS only to find they were wrong.This morning i was told MY PHONE is in arrears again and that my details have nt changed since March 2016!!</p> <p>Strange enough i have been using my tablet all this time.</p> <p>Their service is appaling!!</p> <p>This is the LAST TIME I TAKE A CONTRACT PHONE WITH THEM#wordofmouth</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
