My airtime is disappearing

I noticed that my airtime was being deducted at R5 per day. I phoned the call centre and they said it was a subscription service which I had subscribed to sometime ago. I don't recall ever doing that and I wouldn't do that in any case as I am not stupid.

They said their technical guys would have to cancel it and booked a service request with them and gave me a reference number A2-6KCE-C5F1D4. They could not tell me anything about the service I had supposedly subscribed to, or how much money they had deducted in total from my airtime.

I think it is totally irresponsible of Vodacom to allow this to happen as they did not have my permission to ***** my airtime.

I want a refund of all the money I have lost due to their negligence.

Also they must block any subscription services from ever having access to ***** my airtime as I would never join such a rip-off service in my life.

How many people are getting caught out like this?

It isn't right, it is in fact ********. How can they blatantly ***** people's money like that.

By the way I haven't had data on this device for a few months now, so how would I access the service anyway and they still take the money, ridiculous.