My airtime is being ****** by Vodacom

<p>I am making a complaint against Vodacom. For quite a long time now I have been receiving duplicate sms's from Vodacom. Woolworths etc. or friends. Whilst normally using my phone. (This isn't just once or twice but numerous times. I also receive sms's now that was sent me to month back and again they just keep coming through. I also receive sms's that tell me that the message cannot be displayed. The actual sms's is only supposed to come through once but I just keep on and keep on receiving it. Now the situation has deteriorated even further in that my airtime is disappearing from all these "phantom" sms's that I get. I contacted Vodacom customer care a month or so ago and they were completely useless telling me that the problem was a setting on my phone - obviously they don't know what is going on! This is obviously not the case as I had a friend of mine who is an IT technician and extremely knowledgeable about phones, reset it for me back to factory settings; this past weekend but the saga is still going on. I have been ****** of at least R100 in airtime from Vodacom. Even now when I recharged with airtime I still keep getting on-going sms's from Vodacom telling me that my account has been recharged. What is happening to Vodacom. They used to be the best but now it seems they are falling apart like everything in this country. I need this matter sorted out as a serious matter of priority! Certainly no power to me as a customer!</p> <p> </p>