tK
tessa K

1 reviews | Active since Jul 2014

14 Aug 2017, 01:48

my airtime dissapeared

<p>I think it's about time I change the network although I have been using my no for more than 10 years Vodacom is expensive. 110 airtime withn an hour mind you am also connected on wifi and even the customer service can't explain what happened keep tellingvnd I must give them an hour they can't see any thing. </p>

0
Replies (2)
Vodacom
Vodacom's reply14 Aug 2017, 10:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Aug 2017, 14:11
Official

Dear Tessa,

Kindly note that your enquiry was resolved. Feedback was provided via SMS.

Regards

RO