SS
Sesona S
1 reviews | Active since Apr 2019
19 Mar 2021, 11:12
My airtime
No man this is ridiculous! Only the other day I complained about you guys not using my data bundles and deducting from my airtime when I go onto the internet. When I went to bed on the night of the 16th I had R44 worth of airtime and data. The next day I woke with a zero Rands balance. Why on earth are you guys doing that? Even today I can see you using my airtime instead of the data I purchased. This is totally unacceptable.
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Vodacom's replyOfficial
19 Mar 2021, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Mar 2021, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team