My airtime Chowed although I received an SMS confirming my data purchased.
<p>Good day all,</p> <p>I have been patiently waiting for this matter to be resolved. I just received an SMS saying I am awarded 500MB. I am not interested in Data I can not make calls with data. I want my R85.00 airtime.</p> <p>Your systems failed to register that I have bought Data even though I received an SMS stating and confirming that I bought data.</p> <p>PLEASE NOTE THAT THIS IS NOT ABOUT DATA. Its about my my airtime that I lost .</p> <p>I also need you to please listen to the call I just had with Mpatisi and let me know if thats the level of attitude and disrespect you allow at your call center. call reference: Ref. 1- ********** ********** .<br />Also, why do I have to repeat my story everythime I call your call center although I give a ref. number that your team can read through?</p> <p> </p> <p>Mphele</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that you query has now been resolved.
Regards
Dominic
Good Day
Kindly note that you query has now been resolved.
Regards
Dominic
Good Day
Kindly note that you query has now been resolved.
Regards
Dominic
Good Day
Kindly note that you query has now been resolved.
Regards
Dominic
