PZ
Pam Z

1 reviews | Active since Nov 2012

09 Oct 2017, 19:47

My airtime and data just vanished like magic

I found myself stuck in traffic unable to notify my kids where I'm because vodacom has magically made sure that all my airtime and bought data/airtime disappears to thin air. I use my R110 airtime until the 3rd week. I also bought airtime on Friday but all just vanished. I want my airtime and data back!

0
Replies (2)
Vodacom
Vodacom's reply10 Oct 2017, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 Oct 2017, 13:01
Official

Dear Pam

Kindly be advised feedback has been sent to you via SMS.

Regards,

RJ