CD
Cat D

1 reviews | Active since May 2010

22 Aug 2017, 12:29

My airtime and data disappeared!

Last night, airtime to the value of R12 and 250 MB of data seemed to just vanish instantly from my internet modem.

What is going on at Vodacom???

Could I please get my airtime and data back?

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 13:29
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Aug 2017, 13:30
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team