ML
Motheo L

1 reviews | Active since Jul 2019

02 Jul 2019, 03:01

My airtime

Yesterday was the first and I received R230 airtime then i was left R137 and I have never called anyone so today I used my night owl but vodacom took my airtime and I'm left with R38 and every month I call them and telling them about my airtime and all they is subscriptions.

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Replies (2)
Vodacom
Vodacom's reply02 Jul 2019, 08:11
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply02 Jul 2019, 13:17
Official
 Dear Motheo, 

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. 

As per discussion, your query has been resolved. 

Regards 

Vodacom Consumer Website Team 

Best regards,