MY AIRTIME

Once AGAIN, I had to wait on the line for a whole 15 minutes only to waste my breath. I am sooo tired of vodacom right now. I bought R55 airtime on saturday, it disappeard. I bought R100 right after that, and it ALSO disappeard. I let it slide, BUT TODAY I CANNOT STAND IT, I bought another R55 and my mobile data was off, I only switched it on to buy airtime and now this call centre lady is telling me maybe its the updates, but guess what?! My updates have been off since I bought my phone and shes refusing to refund my airtime as if such a small amount will make vodacom broke instead of making their customer happy. I buy sooo much airtime and I've been very loyal to vodacom but this is the treatment I'm getting. If Vodacoms data charges are this expensive that R55 airtime can go in seconds then its probably time one checks other networks cause I'm sick and tired of MY money being gone to waste cause now I'm even scared of buying airtime for the 4th time for it to disappear on me and I really need airtime for my phone to function like any other person.