PP
Pumla P

1 reviews | Active since Apr 2015

11 Jan 2016, 10:20

My accounts

Hi, <br> <br> Could you please split my accounts as per my numbers. I have two lines with Vodacom , the contract for another number is about to end in April this year and I want to pay it off sooner.<br> <br> The only number I want to keep is the for the contract ending in 2017 . I want these two lines to have their own accounts as of this month of Jan 2016. I know this possible, at Nashua Mobile ( as I am an ex Nashua Mobile client) I used to have separate account per each line. The reason was because I wanted to pay extra on each and close the lines I had with them. Hence I want the same with Vodacom then assuming that before migration that kind of functionality was considered. I will therefore appreciate urgent response on this, which will mean I will have two statements and two debit orders . I tried to call the call centre and they gave me a headache , hence complaining now as I don't see the issue then , as I want that flexibility in my accounts to even extra cash given a choice .<br> <br> Regards<br> Pumla

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2016, 10:28
Official
Hello pumlap,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team