ST
Shy-ane Turner

1 reviews | Active since Mar 2011

27 Jul 2015, 13:00

My account

I call 082155 5 times 2 weeks ago.... I was charged times 2 for no reason..... I went to Vodacom Cresta so that they can help me....Still to ****en day 2 weeks down the line no one have called or even send me a email. I WILL NOT PAY MY ACCOUNT END OF THIS MONTH UNTILL THIS PROBLEM HAS BEEN SORTED!!!

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Replies (1)
Vodacom
Vodacom's reply27 Jul 2015, 14:14
Official
Hello apper116,

We are sorry to hear of the circumstances under which your e-mail has reached us and we do apologise for the inconvenience caused.

Kindly accept our sincere apology for the services rendered. This is certainly not in line with Vodacom's aim in achieving service excellence.

Best regards,