mvdw
marius van der westhuizen

1 reviews | Active since Mar 2016

14 Nov 2017, 14:10

My 3G data was cut off

There is just no hope for the call centre staff, and I think they are ******. the attitude is just so bad. I dont know why they all work there if they dont like the job get a new one. We are being ********** in South Africa with data and cell fone accounts, its the same as state capture except they also have the country by the ***** and they know we need the data exc. for business purposes. Cant believe how bad they treat people over the phone and very un helpfull, they cant even get numbers right and we have to repeat all the info 1000s of times. Useless people.

0
Replies (2)
Vodacom
Vodacom's reply14 Nov 2017, 14:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Nov 2017, 11:02
Official

Dear client,

As per our recent interaction.

We thank you for providing us with the below information and do apologise for the inconvenience caused.

Your query has been addressed and assigned to the relevant supporting team.

Warm regards,

SS