1 reviews | Active since Aug 2013
my 2gigs not reflecting
on the 17th august 2015, i bought a vodacom starter pack . the rica process was sucessfull.i bought 2 gigs wifi data to use on my vodafone wifi device router r205.<br> did i go through hell.this data reflects only when i insert the sim into a phone , but when it is in the wifi router the data is not there!<br> <br> come on, the call centre agent, Siyabonga gave me the following explanation:<br> the 2 gigs wifi data i bought is solely for phone use!<br> it is used to connect to wifi hot spots only.<br> i asked if i could escalate the matter,he told me his supervisor will call back and its not happening.<br> ALL I WANT IS :vodacom,transfer my data of 2gigs onto one of my existing sims ie *** or ***.<br> <br> i am now frustrated and vol of all your nonsense!<br> i will definitely not go with vodacom again, because the service is up to { you know what}<br> there is no way that i will allow my air time to be absorbed in to the system without it been used, THIS IS UNJUSTIFIED ENRICHMENT IN FAVOUR OF VODACOM AT THE EXPENSE OF THE CUSTOMER!!!<br> PS: A WIFI ENABLED ROUTER IS THE SAME AS A WIFI ENABLED PHONE!!<br>
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Kindly note that we have are currently attending to your query and will provide feedback accordingly.
Regards
Dominic
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Kindly note that we have are currently attending to your query and will provide feedback accordingly.
Regards
Dominic
