My 10GB VIDEO TICKET IS NOT WORKING AGAIN!!!!

My 10GB VIDEO TICKET IS NOT WORKING AGAIN!!!! IT IS RIDICULOUS!!! I AM LOSING OUT ON SO CALLED BENEFITS DUE TO VODACOM'S INCOMPETENCE! I have been losing out on this data benefit again for months now and I am annoyed as it takes so much time to get it resolved every time!

So much for logging the below complaints, getting it resolved just for it to be messed up again! Can't wait for my contract to runs its course so I can seek a more reliable service provider.

1st review posted:

Extremely annoyed as I am paying for a Video ticket on my data line which is not functional and as a result I lose 10GIG per month. This was logged several times and it was resolved in December, when my Video ticket did work and in January we are back to square one! VIDEO TICKET NOT WORKING! LOSING OUT ON DATA EVERY MONTH BECAUSE I CANNOT USE IT! Not to even mention my annoyance at having to try and get through to the correct department every time I have to escalate the matter!!!! And then another....

VIDEO TICKET NOT FUNCTIONAL AFTER MONTHS This is probably the 5th or 6th time I am logging this!!!! The 10G Video ticket on my data contract is not working. I keep logging it but it simply does not get resolved...I am losing out on data and i am not getting what I pay for every month! A client should not have to struggle for months to get something resolved.