GM
GB M

1 reviews | Active since Aug 2024

20 May 2026, 10:35

My 10GB Data Bundle Now Lasts Only One Day

I am extremely frustrated with Vodacom’s data usage lately. For the past few days, since Monday, my 10GB data bundle has been finishing within a single day. I am now forced to buy 10GB every day at a cost of R149 per day, which is completely unacceptable and unaffordable. What makes this worse is that last month the exact same 10GB bundle lasted me the entire month with no issues. I have already tried everything possible on my side: Disabled background data for most apps Uninstalled unnecessary apps Reduced usage significantly Despite this, the data still disappears within hours. Something is clearly wrong. I would like Vodacom to properly investigate my account and explain why my data usage has suddenly increased so drastically without any change in my normal usage habits.Customers should not be forced to spend hundreds of rand every few days just to stay connected. I expect urgent feedback and a proper resolution.

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Replies (1)
Vodacom
Vodacom's reply20 May 2026, 12:33
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team