mxm

There is a lot I can tolarate but this treatment from a service provider I have been with for 8 years is just plan *******. So I call in to cancel one of my lines I'm May. All is done we all happy. Called back in June to check if it's indeed cancelled for end of July. I am told it will be cancelled.today I call to ask what is going to happen to the airtime on that line. I am told that vodacom is debiting my account yet again end of august because I only cancelled end of June. This is after I was kept on hold for the longest time ever in my life. Agent comes back and answers something that is totally irrelevant to what I asked. Again I ask what will happen to my airtime since I cannt even transfer it to my other number