AC
Andile C

1 reviews | Active since Mar 2016

11 May 2016, 14:30

MUST VODACOM ALWAYS RESOLVE MY ISSUES ONLY AFTER I COMPLAIN ON HELLO PETER???

<p>I have been calling vodacom over and over again for the past 3 weeks to get them to activate 4G on my sim card and for them to send me a notification sms's before my data runs out so to avoid my phone using my airtime as it has happend before where i ended up having a zero balance. Everytime i dont get any feedback nor any help from the consultants. This is now pathetic because everytime i have to solve anything with vodacom it has to be thru hello peter. Such makes me think twice about sticking to vodacom.......... </p>

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Replies (1)
Vodacom
Vodacom's reply11 May 2016, 21:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team