MS
Morne S

1 reviews | Active since Oct 2022

24 Nov 2022, 15:21

Must be the worst of the worst - a wooden mike reward winning worst help desk in the world!!!

I want to prove a point - you will net get past this response - not when you phone them mail them or report them - as they are not concerned or interested in resolving issues.

They cannot even transfer your calls or phone you back if you do not have a land line or are an existing client

Please see the response when the reply!!!

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

0
Replies (1)
Vodacom
Vodacom's reply25 Nov 2022, 07:49
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team