MS
Morne S
1 reviews | Active since Oct 2022
24 Nov 2022, 15:21
Must be the worst of the worst - a wooden mike reward winning worst help desk in the world!!!
I want to prove a point - you will net get past this response - not when you phone them mail them or report them - as they are not concerned or interested in resolving issues.
They cannot even transfer your calls or phone you back if you do not have a land line or are an existing client
Please see the response when the reply!!!
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
25 Nov 2022, 07:49Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Nov 2022, 07:49
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
