1 reviews | Active since Sept 2017
Musical chairs with Vodacom
Vodacom has become the worst telecom to deal with. Years ago, people were proud to say, "I am with Vodacom", now it is almost embarrassing. Their call centre is useless. The accounts dept. is pushing targets, but not listening to clients. The network tech dept. is totally absent .... and always "unavailable". As for the response time, well six months seems to be par for the .... no, make that one year!. I have sms's and other comms to prove my point, so if anyone at Vodacom is upset by my post, call me! I have levelled this challenge at them a few time already, but to no avail. But get terse with one of the call centre people, and suddenly the client becomes the person in the wrong. Well, good luck Vodacom, the future awaits those that deliver, you are obviously not one of those companies.
