<p>My husband got a new contract at vodacom last month. The lady told us that there would be a once off payment of R296 that will go off with in 48 hours, all well but that R 296 went of 4 times.Then I asked several times they should send me a invoice witch they did not send me and then they deducted the amount of R 362 this month the 1st again 3 times and tried again but there was no funds left a notified vodacoms customacare the 1/10/2016 with a male person told me he would log a call someone will phone me back within 24 hours two days later a phones again just to hear the call was not logged and they would log it now and someone would phone me again so I waited 2 days again still nobody contacted me I went to the Voda shop just so they can tell me I should phone in again today is the 12 and still no one phoned me to help me sort out this problem in total they dedusted R2027.44 and I'm very unhappy with this serves they have given me I don't have food because they stole all my money from my account ! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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