LA
Lizaan A

1 reviews | Active since Apr 2020

28 Sept 2022, 19:20

Multiple debit orders going off my bank accounts

As a new contract customer I took out a contract last week, received my order on Monday and already have multiple debit orders going off my account which no one informed me of and this was not told when I took out the contract..I have been a prepaid customer for many years and have been happy with Vodacom but I so angry of the debit orders going off my account..please explain otherwise I will return the devices with their simcards

0
Replies (1)
Vodacom
Vodacom's reply29 Sept 2022, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team