MF
Michelle F

1 reviews | Active since Jun 2012

21 Dec 2015, 08:32

Multiple contracts sold to a pensioner

My 65 year old mother has seven contracts with Vodacom costing her more than R1000 a month. She is a pensioner and can obviously not afford this. I have on numerous occasions intercepted sales calls from Vodacom and requested that they no longer sell her contracts and renew contracts as she does not always understand what she is getting herself into. This is really ********* to let an old lady spend so much of her pension on cellphone contracts that she obviously does not use.

0
Replies (1)
Vodacom
Vodacom's reply21 Dec 2015, 11:01
Official
Hello fortuinm1803,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team