CS
Caspar S
1 reviews | Active since Apr 2012
09 Dec 2024, 16:37
Multiple complaints
My complaints: 1) No easy way to file complaint except talking to useless Tobi robot or Hellopeter. 2) Reported multiple times before, but still not receiving my Vodapay OTPs. 3) Not receiving my Vodacom invoices (again). This used to work previously.
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Vodacom's replyOfficial
10 Dec 2024, 08:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Dec 2024, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,