VP
Vinothan P
1 reviews | Active since Mar 2017
27 Sept 2017, 14:16
Multiple billing
We currently have a Business broadband connect wireless lite. We were shocked when received our bill for the period 01/08/2017 as the amount due was R16 759,57 and after reading through the bill, we found that Vodacom charged us 11 times for the lease of the same wireless router.
Can we please get this error in the bill rectified as soon as possible and that Vodacom must refund us the difference that they overcharged us.
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Replies (2)
Vodacom's replyOfficial
27 Sept 2017, 14:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Sept 2017, 14:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
VP
Vinothan P's updateReviewer Update
29 Sept 2017, 13:23I'm still waiting for Vodacom to call me???????
VP
Vinothan P's update29 Sept 2017, 13:23
Reviewer Update
I'm still waiting for Vodacom to call me???????