JH
Jacques H
1 reviews | Active since Nov 2014
11 Jul 2019, 18:17
Multichoice made the same mistake
My worst financial spend ever. Non existent, full of empty promises. Make empty promises but keep me to a contract. One of the worst companies in South Africa. Sales,Sales,Sales. Money,Money,Money. Customer service? What’s that?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Jul 2019, 08:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jul 2019, 08:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
JH
Jacques H's updateReviewer Update
12 Jul 2019, 08:18It is better for me to resolve this legally. You have only your own interest at heart. I have been through numerous *********** agents. Another one won’t make any difference. Customer care is irrelevant at Vodacom.
JH
Jacques H's update12 Jul 2019, 08:18
Reviewer Update
It is better for me to resolve this legally. You have only your own interest at heart. I have been through numerous *********** agents. Another one won’t make any difference. Customer care is irrelevant at Vodacom.
Vodacom's replyOfficial
26 Jul 2019, 17:49Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Network Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jul 2019, 17:49
Official
Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Network Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,