MTN here I come

I tried to renew my phone contract at Vodacom Woodlands this morning. I was helped by Lerato. After nearly one and a half hours she was no closer to finalising what seemed to be a simple transaction. The Vodacom computer system, coupled with Lerato's sheer incompetence left a bad taste. This has got to be the worst service I've ever received anywhere. Please avoid this useless franchise if possible. They're not there to assist - merely to wate customer's time.