Ms
After being their client for more than 20 years, they didnt think twice before ripping me off. I had a contract with vodacom. Sim only 20GB 24 months. I couldnt pay the last 2 months due to financial strains. They blocked my sim and couldnt receive calls nor make one. I kept communicating with them and they never made it easier for me. Lately they've been toping up my account with data that i cant use coz of the blocked sim and that keeps on increasing my bill. Vodacom customer care has been so useless. I am now stuck with the bill and data on a sim i cant use
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Replies (2)Vodacom's replyOfficial
09 Nov 2022, 10:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2022, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
21 Jun 2023, 11:04I made arrangements to close the account. Nothing more nothing less
's update21 Jun 2023, 11:04
Reviewer Update
I made arrangements to close the account. Nothing more nothing less
