LM
Lilian M
1 reviews | Active since Sept 2020
09 Jun 2023, 16:49
Ms
I have a serious problem with Vodacom they gave wrong phone I returned it. Now they gave me the correct phone they keep on billing two phones and I have only one phone please assist.they have to return the money they have debited for a wrong phone.continue debiting one phone please.
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Vodacom's replyOfficial
10 Jun 2023, 11:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2023, 11:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team