BN
Buhle N

1 reviews | Active since Jan 2023

27 Mar 2023, 09:08

Ms B Ntsuntsha

When you make a contract with them iys this much then every year they increase installment without contacting you. How do you operate with your customers??? You have the seniority syndrome which lacks discipline and caring for your customers. I have never received any statement from them this os the second year nothing at all yet they have audacity to do debits without consultation. Definitely i will have to terminate the contract.

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Replies (1)
Vodacom
Vodacom's reply27 Mar 2023, 09:49
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team