MM
Masebotsana M
1 reviews | Active since Oct 2018
15 Jul 2023, 17:05
Ms
Upgrade deception, Poor Customer Service, Consultants who do not know what they are doing, or have no interest in their company reputation. No one wants to take responsibility as they all pass the buck to their countless departments. Vodacom you are so dissappointing
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Vodacom's replyOfficial
16 Jul 2023, 11:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jul 2023, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team