LM
Lilian M

1 reviews | Active since Sept 2020

11 Aug 2023, 09:55

Ms

Kindly help me with Vodacom i’ve been complaining since January 2023 . they are failing to assist me.they are hurting me emotionally I can’t cope anymore I didn’t write everything am going through with oVodacom. Am referring on current invoice which August 2023.let them remove the amount of the phone that was returned to them. They are still invoicing me for something that I don’t have.

0
Replies (2)
Vodacom
Vodacom's reply11 Aug 2023, 10:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LM
Lilian M's update15 Aug 2023, 11:08
Reviewer Update
Am still waiting for your call even today