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Michelle O
1 reviews | Active since May 2021
31 May 2021, 17:32
Mrs Michelle
Its is 10 days no email.reported 7 days and they di not how long or what the problem is i spoke to zama at the complaint department and this is what she said so bad Please i cant send invoices or get emails
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Replies (2)
Vodacom's replyOfficial
01 Jun 2021, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jun 2021, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Jun 2021, 17:33Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you have been contacted by our Social Media Team on the 28-05-2021 and query was escalated to our Support Team. Based on the feedback provided the team has been trying to reach you telephonically with no success and Social Media Team rep**** to you with feedback. Regards Consumer Website Team
Best regards,
Vodacom's reply01 Jun 2021, 17:33
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you have been contacted by our Social Media Team on the 28-05-2021 and query was escalated to our Support Team. Based on the feedback provided the team has been trying to reach you telephonically with no success and Social Media Team rep**** to you with feedback. Regards Consumer Website Team
Best regards,