VV
Vee V

1 reviews | Active since Feb 2021

10 Mar 2021, 15:31

Mrs

Vodacom service sucks,all the call centre people especially the cancellation department must go for training because they all dont know what they are doing.its now 3 months trying to cancel my contract with them and they still sending different invoices that iv already paid and taking it month to month,yet no one tells the correct information.iv been treated like a fool.iv been calling and going to the branches for 3 months now and yet cannot get any help. I'm going to the media now so that everyone can see how vodacom customers are treated.

0
Replies (1)
Vodacom
Vodacom's reply10 Mar 2021, 19:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team